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Frequently asked questions and technical support

Frequently Asked Questions

Browse common questions about Airgap Studio.

Airgap Studio is purpose-built for air-gapped (network-isolated) environments. It runs fully offline with no internet connection required, making it ideal for financial institutions, government agencies, research labs, and other security-sensitive organizations. It supports Windows 10/11 (64-bit).

Airgap Studio shares the VSCodium interface but comes with seven user-facing pre-installed extensions (Assistant, Lite Assistant, Designer, Bridge, UI Library, Autocomplete, Monitor) plus infrastructure extensions, and a built-in local AI engine (llama-server). The key difference is that all AI features work entirely offline.

Yes. All core features work offline. The AI coding assistant (Assistant), UI designer (Designer), and code autocomplete run on the local AI engine. UI Library works statically without AI. Bridge's Figma MCP integration requires Figma Desktop to be installed locally. License verification is also fully offline (ED25519 signature-based).

Windows 10/11 (64-bit), 16 GB RAM minimum (32 GB recommended), and at least 10 GB of disk space. A GPU is optional — a Vulkan-compatible GPU with 4 GB+ VRAM (6 GB+ recommended) will speed up AI responses by 2–5x. The system automatically falls back to CPU mode if VRAM is insufficient or no GPU is present. See the download page for full details.

No. Airgap Studio installs to your user directory without admin rights, making it easy to deploy within the security policies of on-site environments.

About 2 minutes in total, including both the application and the AI model.

The default model is Qwen3 8B (Q4_K_M), which runs on the built-in local AI engine (llama-server). Six models are supported in total. A Vulkan-compatible GPU (NVIDIA/AMD) with 4 GB+ VRAM (6 GB+ recommended) provides smooth performance, and the system automatically falls back to CPU mode if VRAM is insufficient or no GPU is present. Assistant (Cline fork) supports four OpenAI-compatible providers, while Lite Assistant (Continue fork) uses the local llama-server by default and lets you opt in to foundation providers (OpenAI, Anthropic, Gemini) if your environment allows network access.

Yes. The bundled Qwen3 8B has been selected for its top-tier tool-calling performance among 8B-class models and is fine-tuned for optimal integration with Airgap Studio. You can choose from six supported models. Switching models may change VRAM requirements and performance characteristics.

Yes. You can deploy the AI engine on a dedicated server and configure each client PC to connect to it via a server URL. This lets you run any open-source model of your choice and enables AI features even on clients without a GPU. Turnkey server hardware solutions are available for organizations that need them.

The AIRGAP License extension handles offline license verification using ED25519 digital signatures — no internet required. Each license is bound to a machine via hardware fingerprinting (MachineGuid, BIOS, and disk serial). A Clock Guard feature prevents system clock tampering. License keys are issued through the admin tool.

License keys are hardware-bound and cannot be transferred directly. Contact your administrator to request a reissue for the new machine. The previous key remains valid until its original expiration date.

Your license key was sent to the email address you provided at purchase or trial signup. Check your inbox. If you can't find the email, send your purchase email address to axc@frameout.co.kr and we'll reissue your key.

No. Each license key is valid for a single device only. If you need additional devices, please purchase additional licenses.

A reissue is required when you change devices. Contact us at axc@frameout.co.kr and we'll issue a new key for your machine.

Bridge's Prototype tab connects to Figma Desktop in real time via Figma MCP (localhost:3845) to reference design data. The Production tab converts designs to code at ~95% fidelity using the built-in code conversion engine. Figma Desktop must be installed locally.

Bridge's Style Guide tab includes built-in presets for KRDS (Korean Government Standard Design System). Both Standard and Extended presets are available, allowing you to automatically apply KRDS design tokens when building government websites.

Yes. VSCodium is compatible with the VS Code extension API, so extensions written against that API can be used. Since Airgap Studio runs offline, extensions cannot be installed directly from the marketplace — you'll need to install them manually via VSIX files.

Due to the offline nature of air-gapped environments, automatic updates are not supported. Quarterly update installers are provided during your active license period and can be transferred into the secure network via USB. The installer automatically cleans up the previous installation for a smooth upgrade.

The two assistants are mutually exclusive. AIRGAP Lite Assistant (Continue-based) focuses on inline autocomplete and RAG-powered chat, and is enabled by default on a fresh install. AIRGAP Assistant (Cline-based) specializes in autonomous agent workflows — multi-file refactoring, Checkpoints, and browser use. You can switch between them via the `AIRGAP: Switch Assistant` command, which requires a VSCodium restart to take effect.

Open the Command Palette (Ctrl+Shift+P) and run `AIRGAP: Select LLM Model`. AIRGAP Monitor presents a QuickPick with all six supported models, and llama-server automatically restarts with the chosen model. You cannot change the model from inside the assistants — model selection is the sole responsibility of the Monitor extension.

The Launcher's GpuFallback mechanism automatically detects VRAM below 4096 MB and falls back to CPU mode. AI responses will be slower but still functional. For faster responses, we recommend lighter models such as Qwen3 1.7B or Granite 4.0 Micro.

We recommend the default Qwen3 8B (best tool-calling performance among 8B-class models). If you're VRAM-constrained, step down to Qwen3 4B → Qwen3 1.7B → Granite 4.0 Micro. For primarily English workloads, Mistral 7B Instruct or Meta Llama 3.1 8B are also strong choices.

It shows the currently active model, llama-server status (running/error), memory and response-speed metrics, and the model change history. Open it from the Monitor icon on the Activity Bar.

Bridge's Figma MCP integration (localhost:3845) requires Figma Desktop. However, Bridge's deterministic code conversion, KRDS presets, and Style Guide generation features all work without Figma Desktop installed.

Yes. Both Mistral 7B Instruct v0.3 and Meta Llama 3.1 8B Instruct are supported (compatible tier). Switch between them with the `AIRGAP: Select LLM Model` command.

It is a gateway (port 11433) that normalizes chat-format differences across models and clients. Assistants automatically route through it when sending messages to the model — you don't need to configure it yourself, as the Launcher patches the endpoint automatically.

VSCodium is an open-source build of VS Code with Microsoft telemetry and branding removed. AIRGAP Studio is a custom build based on VSCodium. Functionality is nearly identical to VS Code, with some marketplace differences.

Yes. VSIX files can be installed manually via the Command Palette command `Extensions: Install from VSIX...`. Note that automatic downloads from external marketplaces are blocked by the air-gapped security policy.

Bug Report Guide

Follow these steps for efficient troubleshooting when you encounter an issue.

1

Reproduce the Issue

Check if the bug can be consistently reproduced. If so, document the exact steps.

2

Gather Environment Info

Note your Airgap Studio version, Windows version, GPU model, VRAM capacity, and llama-server version (bundled with installer).

3

Collect Logs

In Airgap Studio, press Ctrl+Shift+I to open DevTools, then copy error messages from the Console tab.

4

Submit a Report

Send the information above via the Contact page using the 'Technical Support' inquiry type.

Information to include in your bug report

  • Name of the extension where the issue occurred (e.g., Airgap Designer)
  • Exact reproduction steps
  • Expected behavior vs. actual behavior
  • Console logs or screenshots
  • Airgap Studio version, OS, and GPU info

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